Review of You want what we've got - Big Tech v Big Journalism by Jason Whittaker

Published by Reaction Books £16.99 Jason Whittaker has produced a comprehensive and intriguing examination of the media world over recent decades. He plots how legacy (traditional) media has gone from a position of dominance and power in the early 1990s -with high advertising revenues bringing in big profits - to one of fading influence today. Whittaker outlines how the growth of Big Tech companies, with the technology but not the editorial content, led to the eclipse of much of the legacy media . So the scene is set of Big Tech companies rolling forward, swallowing up the content and ads revenue in a brave new world of disinformation. Whittaker highlights the period after 9/11 as being crucial for legacy media, when it effectively lost credibility and so the trust of people. The time of the dodgy dossier and failure to find weapons of mass destruction in Iraq are described as the time when media failed to hold government to account and so became its propaganda wing. This ofcourse opened the door to claims of fake news. So Whittaker profoundly reflects that:. "Legacy media had poured fuel over the pyre of public trust and credibility. All it required now was an unscrupulous individual with a talent for social media to light the match." Enter Donald Trump/Elon Musk. He then goes onto unravel the free for all that developed. So where legacy media had concepts like balance and objectivity, as well as gatekeepers, the new media saw content as anything that attracts clicks. This would be determined by algorithms, thereby manipulating people's choices and opinions. By 2016, 50% of US adults turned to social media, rather than legacy for news. The evolution of the likes of Meta, Google, Twitter (later X) and Microsoft all come in for scrutiny. The final stages of the book enter the debate on AI. Interestingly, Whittaker views the technology as a possible aid to journalism if used and controlled properly. The need for gatekeepers is emphasised. What is most interesting about this book is that it points the way to a future for journalism.The world of fake news, where increasingly people don't believe what they are fed, will lead to a demand for authenticity. If media can regain trust, in some way, then it can provide that authentic voice. So some hope for the future. Criticism of this book would centre on its density. It is not an easy read, particularly getting bogged down in sections such as the one on AI. So whilst the thesis is a fascinating one, some of the execution could have done with a lighter touch. All the same, an interesting read, that raises many profound questions as to where the world of media and information goes from here.